Terms and Conditions

Our customers' satisfaction is our number one priority.


  • Standard Orders will ship within 1-2 business day(s).
  • Custom Die Cut Orders will ship within 3-5 business days.
  • All Box Orders will ship within 7-10 business days; they are final-sale.
  • Backorders will ship free freight; UPS Ground within the Unites States.
  • All replacements will be shipped by the same method as the original order.
  • Prices and policies are subject to change without notice.


  • Claims must be made within 7 working days.
  • Returns must be made within 30 days of original receipt.
  • All custom orders & box orders are final-sale and cannot be returned or exchanged.
  • All returns must have a Return Authorization number (RMA#), available by calling customer service at 1-800-727-3701 or by emailing customer service at info@paperpresentation.com


  • Shipping cost for box orders may change from the estimated price online. For accuracy please call customer service at 1-800-727-3701.
  • UPS does not deliver to P.O. Boxes, Army Post Office (APO), and Fleet Post Office (FPO) addresses.
  • UPS does not require a signature upon delivery and will leave your package at the safest location at your address.
  • When choosing the shipping method, please note that we are closed on holidays and during weekends. There will be no UPS shipment on non-business days.


  • All Shipments to Canada are subject to additional duties, taxes and brokerage fees. Please visit UPS website for more information.

66 Okner Parkway | Livingston | NJ | 07039 | USA