Terms and Conditions

Our customers' satisfaction is our number one priority.

Standard Orders will ship within 1-2 business day(s).

Custom Die Cut Orders will ship within 3-5 business days.

All Box Orders will ship within 7-10 business days; they are final-sale.

Backorders will ship free freight; UPS Ground within the Unites States.

All replacements will be shipped by the same method as the original order.

Prices and policies are subject to change without notice.

Claims must be made within 7 working days.

Returns must be made within 30 days of original receipt.

All custom orders & box orders are final-sale and cannot be returned or exchanged.

All returns must have a Return Authorization number (RMA#), available by calling customer service at 1-800-727-3701 or by emailing customer service at info@paperpresentation.com

Shipping cost for box orders may change from the estimated price online. For accuracy please call customer service at 1-800-727-3701.

UPS does not deliver to P.O. Boxes, Army Post Office (APO), and Fleet Post Office (FPO) addresses.

UPS does not require a signature upon delivery and will leave your package at the safest location at your address.

When choosing the shipping method, please note that we are closed on holidays and during weekends. There will be no UPS shipment on non-business days.

All Shipments to Canada are subject to additional duties, taxes and brokerage fees. Please visit UPS website for more information.