Placing an Order
Before placing an order, you must fill out an Order Form
and email it to
us via firstname.lastname@example.org
Steps for Ordering Laser-Cut
Once you have a design, getting it laser-cut is simple. We typically
have a proof ready within two business days from receiving your
design, sometimes even as quickly as the same day. Our turn around
time for complete production of your order could take 5-7 business
days after proof approval but it may vary due to the quantity and
complicity of your order.
Here are the steps involved in making a custom cut:
You prepare your file of your custom cut. (See File Handling
more information on preparing your file.)
You send us your design via email@example.com
We email you a quote within 24 hours.
After your approving the price quote and the proof, we start working
on your order.
How to Supply Your Materials
for Laser Cutting
If you plan to supply your own material, please mention this in your
email and also specify the sheet size, color, and weight of the
paper you plan to supply. Sheets must be no larger than 24 x 18
inches. Please send the material to our address as shown on our
contact page. Also include a note that has your full name and
day-time phone number. Please keep in mind that the material must be
quite flat (not curved, warped, or rolled; otherwise the laser beam
cannot focus properly).
If you are purchasing the paper from us, please provide us with a
description of your desired paper /or product. You are required to
supply us with 10% extra material just in case something goes wrong
with the cutting, and for testing and calibration purposes. If you
would like us to ship excess material back to you, please mention it
in your email.